Refund & Return Policy

Check before you accept

You may open the parcel in front of the delivery man. If the product is not what you ordered, or it arrives broken, return it on the spot. You pay nothing, not even the delivery charge.

Seven-day return

If you have already accepted the parcel, you have 7 days from the delivery date to ask for a return. The product must be unused and come back with its box and all accessories.

Who pays the courier charge

• Wrong product, damaged product, or a manufacturing fault — Paikariz pays the return charge. You are not out of pocket.
• Change of mind — we do not accept returns for this. Please be sure before you confirm the order.

What is not covered

• Damage caused after delivery, including drops, water and wrong use
• Products that have been used, or are missing the box or accessories
• Requests made more than 7 days after delivery

How to ask for a return

Call or WhatsApp us on 01312545576, or email support@paikariz.com, with your order number and a photo of the product. We reply the same day during business hours.

Getting your money back

Once the returned product reaches us and passes a quick check, we refund within 3 to 7 working days — by bKash, Nagad or bank transfer, whichever suits you. We will tell you the moment the refund goes out.